RAG Chatbot: Enterprise Document Intelligence
B2B SaaS · Knowledge
RAG Chatbot: Enterprise Document Intelligence
Client · B2B SaaS company
Problem
10,000+ internal documents formed a knowledge graveyard. New hires took 3 months to ramp. Support answered the same questions 20× a day.
Solution
Retrieval-Augmented Generation chatbot: auto-ingest PDF / DOCX / email, semantic search over pgvector, GPT-4 cited answers, and an admin panel for access and logs.
Tech Stack
FastAPI · PostgreSQL + pgvector · OpenAI · LangChain · React · Docker
Results
3 weeks
Onboarding (was 3 months)
−65%
Support tickets
94%
Search accuracy (vs 30% keyword)
<2 min
New doc to live
"It feels like every employee has a 10-year veteran sitting next to them."
— Operations Head
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