4.1 Advance Payments

All advance payments made at the start of a project are strictly non-refundable. Once the project is initiated, resources are allocated immediately, including planning, team assignment, and technical setup.

4.2 Milestone Payments

Payments made against completed milestones are non-refundable, as they correspond to work that has already been delivered, executed, or approved as part of the agreed project scope.

4.3 Project Cancellation

If a client chooses to discontinue or cancel the project at any stage during the development process, the following terms shall apply:

• All completed work up to that stage will be delivered
• Payments made for completed milestones, partially completed work, and allocated resources are non-refundable
• The client shall clear any outstanding dues for work completed up to the cancellation date
• Any pending or future work will not be charged

4.4 Non-Refundable Services

All payments made to So Efforts Solution Pvt Ltd are non-refundable and non-transferable for services that have already been initiated, partially completed, or fully delivered.

This includes:

• Advance payments
• Milestone payments
• Completed or partially completed work

4.5 Exceptional Cases

In rare cases where a project cannot proceed solely due to reasons directly attributable to So Efforts Solution Pvt Ltd, the matter may be reviewed internally. Any resolution, if applicable, will be determined at the sole discretion of the company.

4.6 Why This Policy Exists

This policy exists because project resources are allocated immediately upon engagement. Time, effort, operational costs, and team capacity are committed from the beginning of the project, regardless of whether the project is later paused, discontinued, or rescheduled by the client.

4.7 Governing Law

This Refund Policy shall be governed and interpreted in accordance with the laws of India. Any disputes arising under this policy shall be subject to the jurisdiction of the courts located in Hyderabad, Telangana.

4.8 Contact